Peg Kelley formed Facilitation Plus in 1996 to pursue her commitment to the power of facilitation in helping organizations achieve objectives. Since starting the firm, she has worked with a variety of businesses, including Bay Path College, Boston Public Library, WGBH-TV, Eveready Battery Company, Inc., Trellix Corporation, Smith College, Wellesley Centers for Women, The Monitor Company, and Boston Beer Company among others. Peg serves as facilitator in sessions requiring strong management and creative output. The tasks range from idea-generation on organizational issues, new product development, product or service naming, or simply group information-sharing. Her facilitation skills can also be applied to the task of bringing a team together to work on a shared task. In addition, Peg is a certified mediator and teaches workplace conflict resolution skills.
After years of working as a professional facilitator, Peg collaborated with her long-time colleague Will Gaulin on helping clients learn better meeting skills. They designed workshops and courses and created the booklet 39 Secrets for Effective and Enjoyable Meetings. The success of this booklet has led to their giving speeches and presentations on the topic of productive meetings.
While a principal with Synectics®, Inc., an international management consulting firm, her clients included Warner-Lambert, First Years, AT&T, VISA International, VeryFine Products, USAir, and many others. Her focus was on new product and service development and involving consumers and consumer viewpoints in the invention process. In fact, she became Manager of Consumer Services there after pioneering several new services that drew upon the creativity and experience of customers for the product management projects of clients. In addition, Peg and a colleague invented a service using creative thinking to name products and companies that led to names currently on the market in fields as varied as cookies and television programs.
A native Bostonian, Peg earned her M.B.A. from Simmons College and her B.A. in English from the University of Massachusetts in Boston. She is a member of the International Association of Facilitators and has written several articles about facilitation and about creative thinking. Her booklet, co-authored with Will Gaulin, 39 Secrets of Effective and Enjoyable Meetings, was published in Spring, 2000. Peg recently concluded her term as Nominations Chair on the Board of Directors of the Alumnae Association of the Graduate School of Management at Simmons College. In addition, she is a member of the Presidents Circle at Beth Israel Deaconess Medical Center in Boston.
At present, Peg lives near Boston where she gardens and spends a lot of time working and playing on the Internet. A former "chat room host" on America OnLine, she facilitated conversations in two different forums. She loves science fiction and is currently writing a novel in the genre with a partner she met on the Internet. She is devoted to two nephews: one working at Goldman-Sachs in New York City and the other a recent graduate of Carnegie-Mellon in computer science.